We specialise in apple mac support and can provide solutions ranging from software issues, hardware repairs and upgrades
Common services include copying data from older macs to newer macs. Upgrading hard drives and memory upgrades. Including more sophisticated things like Cd/Dvd drive removal/installation. Also broken or damaged screen replacement. Complete logic board removal and fitment. We can also provide OSX upgrades or repairs of the operating system. If you are migrating from a PC to a Mac we can also help you with the migration aswell as tuition if you are new to the system.
We can offer all solutions with any Windows operating system whether it's Windows 95 or the dreaded Vista or the latest Windows 7.
This will include full virus removal/prevention, upgrading from one system to another and copying data from an older machine to another. We can also help with connecting and transferring between your smart phone and PC.
Most of the calls we get are through frustration. Many of our clients have an issue, cannot identify the issue and if they have, they cannot solve the issue themselves. We offer a troubleshooting and repair service, and can help you identify any issues you may have and provide a long term solution. If the PC or Mac requires repairs, we can provide you with a quote for this prior to actually doing the work.
We will be able to assess your requirements, and offer the right solution, both for hardware and software. Most home users just use a PC for email and the Internet, but if you do use your PC for specialist areas then let us know and we can provide a system that will adequately cater for your needs.
On installation, we will also ensure that your systems are virus protected. We would also encourage taking out a maintenance contract going forward so we can service your PC or Mac or a regular basis.
Most households now have more than one computer or electronic devices such as Playstation or Xbox. Speak to us regarding how multiple machines can all have internet access and file/printer sharing, whether that is wired or wireless or a combination of both.
If you have problems with WiFi blackspots, we can help you resolve this problem with various solutions ranging from repeaters, dLAN adapters or full CAT5 cabling.
When you replace your old computer with a new one most people worry about how to dispose of the old one safely. We offer a service of completely wiping the hard drive (securely) and disposing of your old I.T equipment the cost is £25 per machine. We will pick up the equipment from your home/business.
If the I.T equipment is still operational it is passed onto a charity or school where it can still be used instead of being thrown away. This is all done after securely wiping the hard drive.
At it@home we understand how important your data is and we are committed to recovering your data as quickly and cost effectively as possible. We offer a free evaluation service where we will tell you what we can recover and the time it's going to take and the cost. This service is available for both PC and Mac users.
Ideally, you can prevent data loss with a backup of your critical information.
The most important thing that you should do is backup your work on a regular basis. At i.t @home we have seen many instances of hard drive failure, virus corruption or general recklessness causing the loss of important data.
We can offer various solutions from a simple USB stick to full rack mounted Network Attached Storage.